Uber Eats charges restaurants a commission on every order, plus additional fees that vary by plan and promotion type. Understanding the full fee structure — not just the headline commission rate — is essential for knowing whether Uber Eats is profitable for your restaurant.
Uber Eats Commission Structure
Uber Eats operates on a tiered commission model. The rate you pay depends on the services you use:
| Service | Commission Rate | Notes |
|---|---|---|
| Delivery (Uber Eats couriers) | 15–30% | Varies by market and contract |
| Pickup orders | 6% | Significantly lower than delivery |
| Uber Eats Web (direct ordering) | ~6% + processing | Your branded ordering page |
Most restaurants on Uber Eats pay somewhere in the 25–30% range for standard delivery orders. Exact rates are negotiated and can vary — larger chains often secure lower rates than independent restaurants.
Payment Processing Fee
In addition to commission, Uber Eats charges a payment processing fee of approximately 2.5–3% of the order subtotal. This is separate from commission and applies to all order types.
Promotional Discounts
When you run promotions on Uber Eats — buy-one-get-one, percentage discounts, free items — the cost of those promotions is shared between you and Uber Eats according to the terms of each campaign. In many cases, a significant portion of the discount comes out of your payout, not Uber Eats'. Always check the terms before running a promotion.
Key distinction: Uber Eats shows you gross sales in your dashboard — the full order value before fees. Your actual payout is always lower. The gap between gross sales and net payout is your total effective fee rate.
A Real Uber Eats Payout Example
Example: $22.00 Order on Uber Eats (30% commission)
On a $22 order, you net $17.75 — an effective fee rate of 19.3% on this example. But without the tip, that drops to $13.75 — a 37.5% effective fee rate on the order subtotal alone. Tips matter enormously to your payout math, and they vary by customer and market.
How Uber Eats Compares to DoorDash and Grubhub
In terms of headline commission rates, Uber Eats and DoorDash are broadly comparable — both run 15–30% depending on plan and market. Grubhub tends to have slightly lower base rates but a smaller customer base in most markets.
However, commission rates are a poor basis for comparison. What matters is your effective fee rate — calculated from your actual payout data across real orders. Some restaurants find Uber Eats more profitable than DoorDash despite similar commission rates, because of differences in order volume, average order value, tip behavior, and promotional structures.
The only way to know which platform is better for your specific restaurant is to compare actual payout data side by side.
Finding Your Uber Eats Commission Rate
Your specific commission rate is in your Uber Eats restaurant agreement. To find it:
1. Log into Uber Eats Manager
2. Go to Payments → Payment Summary
3. Download a transaction report for any recent period
4. The "Service Fee" column shows the commission charged per order
To calculate your effective rate: divide total service fees by total order subtotals across the period.
Reducing Your Uber Eats Fee Rate
There are a few levers restaurants use to improve their effective fee rate on Uber Eats:
Push pickup orders. Pickup commissions (~6%) are dramatically lower than delivery. If your restaurant has walk-in traffic, promoting Uber Eats pickup can shift your order mix toward lower-fee orders.
Be selective about promotions. Not all promotions generate enough incremental volume to offset the cost. Run the math on each campaign before committing.
Negotiate. If you have strong order volume, Uber Eats account managers have discretion on commission rates. It's worth asking, especially at renewal.
Compare platforms. If Uber Eats has a significantly higher effective rate than DoorDash or Grubhub for your restaurant, that's data worth acting on.
Calculate Your Real Uber Eats Fee Rate
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